- Check in/out Hotel Check-in Time is 2 PM; Check-out Time is 12 PM.
- Payment option: Advance payment is to be done. Payment once made is Non-refundable
- Cancellation Policy: Cancellation prior to 5 days requires no charge. Cancellation done between 5 days to 2 days prior to the check in date - 50% of total billing for booking period will be charged. Cancellation done in less than 2 days prior to the check in date- 100% of total billing for booking period will be charged.
- Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
- We may collect your Personal Information. This is information that identifies you as an individual or relates to an identifiable individual. Telephone numbers dialed, faxes sent/received or receipt of telephone messages when connected to the telephone services, Telephone numbers dialed, faxes sent/received or receipt of telephone messages when connected to the telephone services we may provide guests during their stay; We may collect Personal Information such as: Name, gender, home and work address, telephone number and email address, your business title, date and place of birth, nationality, passport, visa or other government-issued identification information.
- We may use Personal Information in a variety of ways, including: To provide the services you request, such as to facilitate reservations, send confirmations or pre- arrival messages, to assist you with meetings, events or celebrations, and provide you with other information about the area and the hotel at which you are scheduled to stay. To complete and fulfill your reservation and stay, for example, to process your payment, ensure that your room is available, and provide you with related customer service.
- If you submit any Personal Information relating to other people to us or to our service providers in connection with the Services (e.g., if you make a reservation for another individual), you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Statement.
- By using the Site and/or by providing your information, you consent to the collection and use of the information you disclose on the Site in accordance with this privacy policy.
- Accordance with Information Technology Act, 2000, if you wish to contact SAJ Hotels & resorts about this privacy policy or privacy related issues you can contact via email, Phone or postal mail/ Courier.
Terms and conditions of use
- Your use of the Website and/or Application is an acknowledgment that you have reviewed the Terms and Conditions mentioned below, agree to comply with and be legally bound thereby. These terms and conditions govern your access to and use of the Website and/or Application and the Services. If you do not agree to these terms and conditions, you must refrain from using the Website and/or Application and Services. SAJ LUCIYA reserves the right to modify these Terms at any time in accordance with this provision. If we make changes to these Terms, we will post the revised Terms on the Platform.
- The content and information displayed on the Sites are SAJ's property and are collectively referred to as “SAJ Information”. The downloading, reproduction, or retransmission of SAJ Information, other than for non-commercial individual use, is strictly prohibited, except to the extent permitted by travel agents for business-only purposes.
- Our Sites may contain or reference trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes or other proprietary rights of SAJ LUCIYA and/or other parties. No license to or right in any such trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes and other proprietary rights of. SAJ LUCIYA and/or other parties is granted to or conferred upon you.
- You agree that you will not use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of our Sites, and that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. In addition, you agree that you will not use any robot, spider, other automatic device, or manual process to monitor, scrape, or copy our Sites or the SAJ LUCIYA contained therein, or any aspect of the Sites or the SAJ Information, without the prior express consent from an authorized SAJ representative (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to our Sites). Furthermore, you agree that you will not use our Sites for any purpose that is illegal, unlawful, or prohibited by these Terms of Use. You agree that you will not interrupt, disrupt, alter, destroy, impair, restrict tamper, or otherwise affect the proper operation of our Sites in any way, including, without limitation, through the use of any malicious or unauthorized code, virus, worm, Trojan horse, malware, or program. You may not use our Sites in any threatening, libelous, slanderous, defamatory, obscene, inflammatory, pornographic, discriminatory, or otherwise offensive manner. We reserve the right in our sole discretion to revoke or deny your access to our Sites, including, without limitation, if you violate any of the provisions of these Terms of Use.
- You agree that you will make only legitimate reservations in good faith for use by you and your invited guests only, and not for other purposes, including without limitation, reselling, impermissibly assigning or posting on third party websites, or making speculative, false or fraudulent reservations, or any reservation in anticipation of demand.
- To the maximum extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Sites or in connection with the use, inability to use, or results of the use of our Sites, any websites linked to them and any materials posted on them, including, without limitation any liability for loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
- This does not affect our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability that cannot be excluded or limited under applicable law.
- You shall defend us against any demands, claims or actions brought against us or arising as a result of any breach or violation of these Terms of Use by you (“Claim”) and you shall indemnify and hold us harmless from and against any and all losses, damages, costs and expenses (including attorneys' fees) resulting from any such Claim. We have the right, at our expense, to assume exclusive defense against any Claim and all negotiations for settlement and you agree to cooperate with us in the defense of any such Claim, at our request.
- If you choose to leave our Sites via links to other third party websites, including those of advertisers, our Terms of Use and our Privacy Statement will no longer apply. We are not responsible for the terms of use or privacy policies of those third-party websites or the cookies they use. In addition, because we have no control over such third-party sites and resources, you acknowledge and agree that SAJ Resorts are not responsible for the availability of such third-party sites or resources, and SAJ LUCIYA is not responsible or liable for any content, advertising, products, or other materials on or available from such third party sites or resources.
